We’re Hiring

Technical Project Managers

Retainer Management

WDG is looking for a detail-driven and client-facing Technical Project Manager to manage WDG’s retainer-based clients and processes. The person in this  role will coordinate closely with the Director of Operations and the Director of Technology to ensure both long-term client success and short-term resourcing and task management. 

Our Technical Project Manager coordinates with project managers assigned to retainer-based client and work to evolve and optimize WDG’s retainer-based tools and processes within the overall project management process framework.

RESPONSIBILITIES

In this role, our Technical Project Manager will primarily:

  • Manage the weekly task priorities and quarterly goals for the Retainer clients.
  • Coordinate task priorities and scheduling for the Lead Retainer Developer.
  • Ensures processes are diligently followed and maintains a systematic commitment to project planning and documentation.
  • Works closely with the Project Management Team, and Team Leads to identify and mitigate emerging risks to on-time and on-budget deliveries.
  • Be the primary client-facing project manager for long term retainer clients, ensuring the highest levels of client satisfaction and streamlined internal processes.
  • Works effectively with senior leadership to continue enhancing internal processes and protocols that align between long-term client accounts and projects.

As a Technical Project Manager, this person will also :

  • Be available to take the project management lead on a limited number of project-based engagements and execute within the WDG project management framework.
  • Create project plans, schedules, budget updates and other deliverables that ensure website development projects are staying on time and on budget while successfully managing external expectations.
  • Prepare and edit presentations, documents, and correspondence for client engagements,
  • Manage the iterative design, development, and testing processes through launch,
  • Participate in ideation and development of scalable solutions as it relates to projects and internal workflows,
  • Actively participate in resource management meetings and lead the charge as it pertains to WDG’s active and yet-to-be-onboarded retainer projects.
  • Prepare and edit agendas, presentations, documents, and correspondence for client engagements as well as internal meetings.

WDG prioritizes a “roles over titles” mindset and all team members are expected to fill multiple roles when called upon that may or may not fit within their primary responsibilities.

The WDG conference room
Kristina in a meeting
Breakfast at WDG

Work At WDG

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